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View compareFrequently asked questions
Are the products displayed in the store available?
All products displayed in the store are available for immediate delivery. In case a displayed item is out of stock, we will need some time to restock the product.
What are the available payment methods?
We offer online payment options like Visa, Mastercard, and Mada.
How long does it take to deliver the order?
Once the order is confirmed, delivery takes 1 to 2 business days for all areas.
How is the order delivered?
Once the order is prepared, it is handed over to the shipping company or our distributors, who will then contact the customer.
I purchased a product that didn’t match the description. I want a refund — what’s the process?
The customer can request a refund or exchange the product for another of the same value, provided they contact us on the same day of delivery and the product is kept in its original condition.