Privacy Policy
Thank you for visiting the "Cheerio" store. Our website respects your privacy, and protecting your personal data is one of our core responsibilities. To learn more, please read the following privacy policy:
This privacy policy explains how your personal data is collected and used (under certain circumstances). It also outlines the procedures followed to ensure the privacy of your information. Finally, it sets out the choices available to you regarding the collection, use, and disclosure of your personal data. By visiting our website directly or through another site, you agree to the practices described in this policy.
Protecting your data is very important to us. Therefore, your name and other information relating to you are used in accordance with this privacy policy. We will only collect information when necessary or relevant to our dealings with you, and we will retain your data as required by law or for the purposes for which it was collected.
You can browse the website without having to provide any personal information. Your identity remains anonymous during your visit unless you have an account on the website that you access using your username and password.
1. Data We Collect
We may need to collect your information if you wish to place an order for a product on our website. We collect, store, and process your data necessary to fulfill your purchase and any potential claims thereafter and to provide you with our services. Personal data we may collect includes, but is not limited to, your name, gender, date of birth, email address, postal and delivery addresses, phone number, mobile number, fax number, payment details, and credit card or bank account information.
We use the information you provide to process your orders and offer you services and information requested through our site. Additionally, we use your information to manage your account, verify online financial transactions, audit data downloads from the site, identify visitors, and customize content. We may also use the data for demographic research and to communicate information or offers about products or services, unless you opt out of such communications.
We may share your name and address with third parties (e.g., delivery agents) to deliver your order.
Our international network agent manages online financial transactions. You are responsible for providing accurate, non-misleading information and updating us of any changes.
We may store details about your current order, but for security reasons, this information cannot be retrieved directly. You can access it by logging into your account to see your order history, manage your address and payment details, and newsletters you’re subscribed to. You are responsible for maintaining the confidentiality of your login details.
Other Uses of Your Personal Information
With your consent, we may use your information in surveys and marketing research for statistical purposes, while keeping your identity confidential. Participation is voluntary and can be opted out at any time. Survey results are stored separately from your email address.
We may send information about us, our sites, products, offers, or news from our affiliates or partners. If you prefer not to receive such content, click “Unsubscribe” in any email, and we will stop sending you promotional emails within 7 working days (excluding Fridays, Saturdays, and public holidays in Saudi Arabia).
We may use anonymized data to analyze user location or link activity, and we may provide such non-personal data to third parties like advertisers. This data will not identify you personally.
Competitions
We use data collected in competitions to notify winners and promote our offers. Terms and conditions for each contest are detailed separately.
Third Parties and External Links
We may share your information with other companies in our group or agents/contractors for business operations. For example, to deliver products, collect payments, analyze data, or provide customer support. We may share information to combat fraud or reduce credit risk. If our business is sold, customer data may be part of the transferred assets.
Other than as described in this policy, we will not sell or disclose your data to third parties without your prior consent unless required by law. We are not responsible for the privacy practices of external websites linked to our site.
2. Cookies
Cookies are not essential to visit our site, but are required for certain functions like using the shopping cart. Cookies are small text files stored on your device to recognize you on subsequent visits. Cookies help identify your IP address, save time, and offer a better experience. We don’t use cookies to collect personal data for marketing.
You can configure your browser to decline cookies, though this may limit site functionality. Our site uses Google Analytics, which collects information via cookies to analyze website usage. Data, including your IP address, may be transmitted to Google servers in the USA and used to prepare reports or provide services related to site activity. Google may share data with third parties when required by law or for processing on their behalf. Your IP address will not be linked to any other data Google holds. You can disable cookies via browser settings.
By using this website, you agree to the processing of your data by Google as described.
3. Security
We implement appropriate security measures to prevent unauthorized access, loss, or destruction of your information. Your data is stored securely behind firewalls. Online payment details are encrypted (e.g., using SSL). While we take security seriously, we cannot guarantee 100% protection. Please do not send full credit or debit card details via unencrypted channels.
Our security procedures may require verification of your identity before disclosing your personal data. You are responsible for keeping your password and device secure.
4. Customer Rights
If you have concerns about your data, you have the right to access the personal information we hold about you. You may also request corrections at no cost. You also have the right to ask us to stop using your personal data for direct marketing at any time.