Privacy Policy

Thank you for visiting the Cheerio store. We respect your privacy, and protecting your personal data is one of our top responsibilities. To learn more, please read the following privacy policy:

This privacy policy explains how we collect and use your personal data under certain circumstances, as well as the procedures followed to ensure the protection of your information privacy. It also outlines the options available to you regarding the collection, use, and disclosure of your personal data. By using this site, either directly or through another site, you agree to the practices outlined in this policy.

Protecting your data is extremely important to us, and therefore your name and any other information related to you will be used in accordance with the provisions of this privacy policy. We will not collect any information unless necessary or directly relevant to transactions between us and you. We will also retain your data in accordance with applicable regulations or for the time necessary to achieve the purposes for which it was collected.

You can browse the site without needing to provide any personal data, and your identity remains anonymous during the browsing period unless you log in to your account using your username and password.

1. The data we collect

We may need to collect some information about you if you wish to order a product or service through our site.

We collect, store, and process the necessary data to complete purchases, handle any future claims, and provide our services to you. The personal data we may collect includes, but is not limited to:

• Full name

• Gender

• Date of birth

• Email address

• Residential address and delivery address

• Phone or mobile number

• Fax number (if available)

• Payment data

• Bank card or bank account information

We use the information you provide to us for:

• Processing orders and reservations

• Providing requested services

• Managing your personal account

• Verifying electronic financial transactions

• Reviewing and analyzing website usage

• Personalizing content and improving user experience

• Conducting statistical and research studies

• Sending promotional offers or information related to products and services unless you request to stop these messages

We may share your name and address with third parties such as shipping and delivery companies to fulfill your orders.

Our authorized international agent manages electronic payment operations, and you are responsible for providing accurate and up-to-date information as needed.

We may keep a record of current and past orders, but this data cannot be accessed directly for security reasons. You can view your order history and manage your data by logging into your account on the site.

It is your responsibility to keep your login information confidential.

Other uses of personal data

With your consent, we may use your information to participate in surveys and marketing research for statistical purposes while keeping your identity confidential.

Participation in these studies is completely optional, and you can withdraw from them at any time.

We may also send you information related to our store, our products, our offers, or news from our partners and affiliates.

If you do not wish to receive these messages, you can click on the "Unsubscribe" option found in any email, and we will stop sending marketing messages within seven business days.

We may use anonymized data to analyze user activity or geographic locations or links accessed, and we may share this non-personal data with others such as advertisers. This data will not be used to identify you personally.

Contests and promotions

We may use information collected during contests to announce winners or promote our special offers, and the terms and conditions of each contest are outlined separately.

Third parties and external links

We may share your information with our affiliates or with agents and contractors who assist us in operating our business, such as:

• Delivery companies

• Payment service providers

• Data analysis companies

• Technical support and customer service providers

We may also share information when necessary to prevent fraud or reduce financial risks.

In the event of the sale of our business or assets, customer data may be transferred as part of the transferred assets.

Except as stated in this policy, we will not sell or share your data with any third party without your prior consent, unless required by law.

We are also not responsible for the privacy policies of external sites linked to our site.

2. Cookies

Cookies are not necessary for browsing the site, but they are required for certain functions such as using the shopping cart.

Cookies are small text files stored on your device to recognize you during your future visits to the site.

These files help with:

• Save user preferences

• Enhance browsing experience

• Save time while using the site

• Analyze and improve site performance

We do not use cookies to collect personal information for marketing purposes.

You can adjust your browser settings to refuse cookies, but this may affect some site functions.

Our site uses Google Analytics to analyze site usage. Some information is collected through cookies and sent to Google servers in the United States.

Google may use this data to prepare analytical reports or to provide services related to site activity.

By using this site, you agree to the processing of data by Google as described above.

3. Security

We implement appropriate security measures to prevent unauthorized access to your data or its loss, misuse, or destruction.

Personal data is stored in a secure environment protected by firewalls and advanced security systems.

Payment data is encrypted using approved security protocols such as SSL.

While we take all possible measures to protect information, we cannot guarantee 100% complete security.

Therefore, we advise against sending complete bank card details via unencrypted communication channels.

Our security procedures may require verification of your identity before disclosing any personal information about you.

You are also responsible for maintaining the confidentiality of your password and securing the devices you use to access the site.

4. Customer Rights

If you have any inquiries or concerns regarding your personal data, you have the right to:

• Request access to the personal data we hold about you

• Request to correct or update any inaccurate information for free

• Request to restrict or stop the use of your data for direct marketing purposes at any time

• Contact us to inquire about how your data is used or processed

We will do our utmost to respond to your requests in accordance with the applicable regulations and laws in the Kingdom of Saudi Arabia.